Shipping Policy
Shipping methods, costs, processing times, and delivery estimates can vary by product, destination, carrier, and fulfillment source.
Rates and estimates
When ordering is enabled, the shipping options and charges available for an order will be shown during checkout. Any delivery date or transit window shown is an estimate rather than a guarantee because carrier delays, weather, address issues, customs where applicable, and other circumstances outside our control can affect delivery.
Processing
Some products may require supplier or fulfillment-partner processing before they are handed to a carrier. We are verifying product-specific processing and transit estimates before accepting orders and will not advertise a fixed delivery promise that we cannot support.
Tracking
When a carrier or fulfillment partner provides tracking, it will be shared through the order updates available for your purchase.
Delivery address
Please check your shipping address carefully before submitting an order. Contact us promptly if you discover an error. We cannot guarantee that an address can be changed after fulfillment has started.
Delivery problems
If tracking shows an unusual delay, your package arrives damaged, or you believe an order is missing, contact us through the Contact page with your order number so we can review the shipment and next steps.