Shipping policy

Shipping Policy

Shipping methods, costs, processing times, and delivery estimates can vary by product, destination, carrier, and fulfillment source.

Rates and estimates

When ordering is enabled, the shipping options and charges available for an order will be shown during checkout. Any delivery date or transit window shown is an estimate rather than a guarantee because carrier delays, weather, address issues, customs where applicable, and other circumstances outside our control can affect delivery.

Processing

Some products may require fulfillment processing before they are handed to a carrier. Product-specific timing can vary, and we do not advertise a fixed delivery promise unless we can support it.

Tracking

When a carrier or fulfillment partner provides tracking, it will be shared through the order updates available for your purchase.

Delivery address

Please check your shipping address carefully before submitting an order. Contact us promptly if you discover an error. We cannot guarantee that an address can be changed after fulfillment has started.

Delivery problems

If tracking shows an unusual delay, your package arrives damaged, or you believe an order is missing, contact us through the Contact page with your order number so we can review the shipment and next steps.